Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of our website, services, and purchase of products. By accessing or using our website and placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.
Definitions
“Company,” “we,” “our,” or “us” refers to 11GEEK, including its affiliates, subsidiaries, agents, and employees.
“Customer,” “you,” or “your” means any individual or entity that visits our website, registers an account, or places an order for products.
“Products” refers to any goods (e.g., Apple devices, accessories) listed for sale on our website.
“Website” means [your-website-domain.com] and all related subdomains (if applicable).
“Order” means a purchase of one or more Products by you through our Website.
Eligibility
By using our Website and placing an Order, you represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into legally binding contracts.
If you are accessing or ordering on behalf of a business or legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
Account Registration
To place an Order, you may need to create an account. You agree to provide accurate and complete information during registration and keep your account details up to date.
You are responsible for safeguarding your account credentials (username, password, two-factor authentication) and for any activities that occur under your account.
You agree to notify us immediately if you suspect any unauthorized use of your account.
Product Information
We make every effort to display accurate product descriptions, images, prices, and availability. However, we do not warrant that all information is complete, accurate, or error-free.
In rare cases, pricing errors or inaccuracies may occur. If we discover a pricing error after you place an Order, we will either contact you to confirm whether you wish to proceed at the correct price or cancel your Order and issue a full refund.
Orders and Acceptance
Placing an Order on our Website constitutes an offer by you to purchase Products. All Orders are subject to acceptance by us. We reserve the right to refuse or cancel any Order for any reason, including but not limited to:
- Product unavailability or out-of-stock status
- Errors in pricing or product information
- Suspected fraud or unauthorized payment
- Your breach of these Terms
Once we accept your Order, we will send you an order confirmation email containing a summary of your Order details. Upon shipping, you will receive a shipping confirmation email with tracking information.
Title and risk of loss for Products pass to you upon our delivery to the designated carrier (China Post). From that point on, you bear the risk of loss or damage during transit.
Intellectual Property
Our Content
All content on the Website, including text, graphics, logos, images, videos, and software, is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
Your Use of Content
You may view and download Product images and descriptions solely for the purpose of placing an Order. Any other reproduction, distribution, modification, or public display is strictly prohibited without our prior written consent.
Feedback
If you submit suggestions, ideas, or feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free, fully transferable license to use, reproduce, modify, and distribute that Feedback for any purpose.
User Conduct
Prohibited Activities
You agree not to:
- Use the Website for any unlawful purpose or in violation of any applicable laws.
- Interfere with or disrupt the Website’s servers, networks, or security features.
- Attempt to gain unauthorized access to any portion of the Website, other user accounts, or computer systems.
- Upload, post, or transmit any viruses, malware, or other harmful code.
- Copy or reproduce Website content without authorization.
- Violate any intellectual property rights.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately upon any unauthorized use of your account or suspected security breach.
Third-Party Links and Services
Third-Party Links
Our Website may contain links to third-party websites, products, or services. These links are provided for your convenience only. We do not endorse, warrant, or assume responsibility for the content, products, or services of any linked sites or resources.
Third-Party Service Providers
We use third-party service providers (e.g., payment processors, shipping carriers, analytics tools) to operate our business. Your use of those services is subject to the provider’s own terms and privacy policies.
Changes to These Terms
We may revise these Terms at any time. When we make significant changes:
We will update the “Last Updated” date at the bottom of this page.
We will provide notice of changes by posting a prominent banner or pop-up notification on the Website or by emailing registered users.
Your continued use of the Website and placement of Orders after the effective date of the changes constitutes your acceptance of the revised Terms.
Severability and Waiver
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable. The remaining provisions will continue in full force and effect.
Waiver
No failure or delay by us in exercising any right or remedy under these Terms constitutes a waiver of that right or remedy. A waiver of any term or condition must be in writing and signed by us to be effective.
Contact Information
If you have any questions about these Terms, please contact us:
- Email: [email protected]
We aim to respond to all inquiries within 2 business days.
Thank you for shopping with 11GEEK. Your satisfaction is our priority, and we look forward to providing you with genuine Apple products and exceptional service.
updated: 06.01.2025